SHIPPING INFORMATION

Thank you for shopping at www.photon-led.com

Find below the terms and conditions that constitute our Shipping Policy

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DOMESTIC SHIPPING POLICY

All purchases on www.photon-led.com using the standard Royal Mail Tracked are free of charge.

Shipping Processing Time

All orders are processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays.

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via the email address or telephone number(s) given

Delivery Estimates
  • All estimated delivery times are subject to our order cut off time of 2pm. If ordered after this time, your delivery will be sent at the next earliest opportunity.

  • Third party shipping means delivery delays can occasionally occur

Shipment Confirmation & Order Tracking

You will receive a Shipment Confirmation email once your order has shipped containing your tracking number. The tracking number will be active within 24 hours.

Damages

www.photon-led.com is not responsible for any products that are damaged or lost during shipping. If you have received your order damaged, please contact the shipment carrier to file a claim.

Please retain all packaging materials and damaged goods before filing a claim.

Photon LED™ is a registered trademark. All rights reserved © 2019

COMPANY INFORMATION
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