Thank you for shopping at www.photon-led.com
Find below the terms and conditions that constitute our Shipping Policy
DOMESTIC SHIPPING POLICY
All purchases on using the standard Royal Mail Tracked are free of charge.
Shipping Processing Time
All orders are processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via the email address or telephone number(s) given
All estimated delivery times are subject to our order cut off time of 2pm. If ordered after this time, your delivery will be sent at the next earliest opportunity.
Third party shipping means delivery delays can occasionally occur
Shipment Confirmation & Order Tracking
You will receive a Shipment Confirmation email once your order has shipped containing your tracking number. The tracking number will be active within 24 hours.
is not responsible for any products that are damaged or lost during shipping. If you have received your order damaged, please contact the shipment carrier to file a claim.
Please retain all packaging materials and damaged goods before filing a claim.